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State government · Water supply & project lifecycle management

A state water supply department manages 30,000+ rural schemes end-to-end with a unified WebGIS and lifecycle platform

Tracking construction progress, financials, and daily service delivery across tens of thousands of dispersed water supply schemes was creating severe reporting bottlenecks. A centralized command platform connected 170,000+ daily stakeholders—streamlining CAPEX/OPEX tracking, maximizing scheme uptime, and improving reporting efficiency by 90%.

~90%increase in field reporting and monitoring efficiency

The challenge

Delivering reliable drinking water across more than 30,000 rural and semi-urban locations required coordinating thousands of contractors, field engineers, local committees, and state planners simultaneously. Previously, tracking a scheme from initial commissioning to daily household service delivery relied on siloed reports and delayed manual updates.

State leadership lacked real-time visibility into physical work progress, post-commissioning scheme uptime, and the balance between capital expenditure (CAPEX) and ongoing operational costs (OPEX). With hundreds of thousands of stakeholders involved across the state, data lag made it difficult to prevent project delays, optimize fund utilization, or respond quickly to service disruptions affecting citizens.

The approach

Sumato engineered and deployed JJM Brain, a comprehensive project lifecycle and utility governance platform built to handle massive state-wide concurrency.

The platform unifies mobile-based field data collection, financial tracking, and an interactive WebGIS planning engine into a single ecosystem. Over 170,000 stakeholders—ranging from grassroots village operators and junior engineers to top-level state administrators—interact with the system daily to log construction milestones, monitor asset functionality, manage O&M budgets, and ensure uninterrupted water delivery to citizens.

  • End-to-end lifecycle & cost control

    Tracks every scheme from initial survey and CAPEX milestones to post-handover OPEX, preventative maintenance, and daily operational uptime.

  • Statewide WebGIS spatial planning

    Interactive spatial overlays map 30,000+ project sites, pipe networks, and source sustainability metrics to guide state-level master planning and equitable fund allocation.

  • High-concurrency mobile ecosystem

    Built to support 170,000+ daily active stakeholders capturing geotagged work progress, milestone verification, and citizen service delivery updates directly from the field.

The results

  • ~90%

    Increase in real-time reporting and project monitoring efficiency

  • 30,000+

    Water supply locations managed across CAPEX, OPEX, and uptime

  • 170k+

    Stakeholders actively interacting with the platform every day

Figures reflect operational metrics recorded across statewide water supply scheme monitoring and project execution workflows.

Solutions used

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